Customer support

Dear customer,

Our customer service is available and is happy to assist you on workdays between 09:00 - 17:00

If you have an account manager, you can contact him or her.

 

Complains

We are sorry if you have a complaint about our products and/or services. We would like to help you and offer a solution.

Despite the great care we take with your order, it may happen that an article becomes defective or that you receive the wrong product through no fault of your own. In these cases we ask you to contact Parya B.V. within 10 days.

You can do this by sending an e-mail to [email protected] or by calling 033-4700700. Our staff from the complaints department will look into the complaint and try to resolve it to everyone's satisfaction. 

Due to the Coronavirus, many employees, including the employees of the customer service department, have to work from home. This can make it take longer for your complaint to be resolved.

 

Customer service contact details:

Phone number: 033-4700700
Email address: [email protected]
Business address & postal address: Terminalweg 37-A
KvK number: 60715561
VAT number: 854029084B01